TERMS & CONDITIONS
The following terms and conditions may be amended or modified at anytime without any prior notice to an individual. By using this site, you acknowledge & agree to these terms and conditions. If you would like any further information or clarification of these terms and conditions please contact us.
PRIVACY & SECURITY
We will never share your e-mail address or personal information with any third parties. Any information collected on this website will be used for fraud control, order verification or internal marketing purposes only.
We ship worldwide. Please allow Nina Hauzer up to 3 business days to ship your order. You will receive an email letting you know that your order has shipped and also receive a tracking number. Internationally we ship using FedEx (Delivery between 1-4 days depending on country). If you need your order quickly, please message us for a quote for expedited shipping. All international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office. Once an order has been shipped and email received, Sabrina Tach is no longer responsible for goods shipped.
We accept all major credit cards via Pay Pal. Your credit card will be charged immediately after you place your order.
RETURNS & EXCHANGES
Please note, refunds are not allowed. All sale items are FINAL SALE and cannot be returned or exchanged. Allowable returned items will be given an online store credit only. If you would like to return your item(s) for credit or exchange, please send an email to firstname.lastname@example.org and let us know what you’d like to return, the reason for your return and if you would prefer to exchange your item(s) or receive store credit. Once your email is confirmed, you will receive the address to send your return to. Returns must be in original condition, with all the original packaging. Nina Hauzer will not accept any item returned with obvious signs of wear or with any of the original tags removed. Please be sure to include your order number and name on the outside of your return. We strongly recommend that you insure your return and get proof of delivery in case your package gets lost in transit.
DAMAGE OR DEFECTIVE GOODS
Most items are handmade, therefore they may come with minor flaws or variations in natural materials. Please take this into consideration prior to purchasing. At Nina Hauzer we are committed to selling only first-quality products. To that end, we employ several quality checks before an item is shipped. If you have received a damaged or defective item, please notify us by email us at email@example.com within 3 days of receiving the order to be eligible for a refund.